Best Philippine Call Centers

Dex One, Yellow Pages’ publisher, will be outsourcing a huge chunk of its graphic works to the Philippines. This is good news for the world’s leading call center hub, as the country tries to intensify its efforts to also become one of the world’s major graphics and IT outsourced countries.

This move by Dex One, however, meant that layoffs of its graphic workers responsible for the visual content of the digital and print ads had to be made. The news of the layoffs was announced last year, according to Dex spokesman Tyler Gronbach.

Gronbach added that “the vast majority of the jobs are going to the Philippines, but there will be management that oversees those functions still based in the US.”
Dex One’s decision to outsource to the Philippines is part of its efforts to reach its aim of reducing its expenses this year by $100 million.

Dex One is a marketing services company in the U.S. providing print yellow pages directories, online and mobile search solutions, pay-per-click ad networks, and voice based search platforms.

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